Self-Guided Learning Platform
Courses to help you get started with NeighborWorks Compass®. This training is currently available only to organizations migrating to NeighborWorks Compass®.
Welcome to Your Onboarding Journey!
You are about to begin a self-guided training designed to help you feel confident and capable using NeighborWorks Compass®.
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Access to a demo version of NeighborWorks Compass® for safe practice
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Courses with videos and articles tailored for your role
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Hands-on exercises to practice what you have learned
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Quizzes to test your knowledge and reinforce learning
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Progress tracker that shows your completion percentage in real-time
All Courses
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Course 1: Welcome & Navigating NeighborWorks Compass® (1225)
Course • 15 lessonsIn this introductory course, you will learn how to access key features and gain the foundational knowledge you need to feel confident navigating the system.
Free
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Course 2: First Contact & Collecting Financial Information (1225)
Course • 23 lessonsIn this course, you will learn how to accurately capture client intake details, including key financial information, to ensure a smooth start and compliance with reporting requirements.
Free
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Course 3: Creating & Enrolling Courses (1225)
Course • 15 lessonsThis course walks you through how to create courses in NeighborWorks Compass®, understand the difference between a single session and a multi-day series. You will also learn how to enroll clients into courses and mark their attendance.
Free
FAQ
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What is the time commitment?
The training is self-paced, allowing you to complete it on your schedule within the two-week access period. While individual completion time may vary, most participants find they can comfortably work through the material by setting aside a few short sessions across the week.
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When do I need to finish the training?
The training must be completed within 2 weeks as access will be removed after that period. However, you can pause, return, review, and retake courses at any time during the 2-week window.
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What if I get stuck or have questions?
Support is available! You can send all training related questions and/or issues to [email protected]
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Will I have access to the training resources after migration?
Yes, we will provide a Resource Library in your live NeighborWorks Compass® environment for your continued reference and ongoing support.